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"When we were considering solution providers, GenoLogics was set apart by their commitment to partnership and collaboration. We are pleased that GenoLogics will be partnering with us to evaluate the commercial merits of using Proteus in ancillary applications such as MALDI imaging, which is currently being explored by our researchers."
Etienne Waelkens, Professor and Leader of the ProMeta Initiative, University of Leuven
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Implementation Services

GenoLogics aims to implement your solution thoroughly and efficiently, regardless of your solution requirements.

As a new GenoLogics customer, we will perform a workflow analysis of your lab with the assistance of staff. Unique requirements will be confirmed and technical staff at GenoLogics will be assigned should customization be required. Requirements gathered regarding end-users, labs, instrumentation, workflows, protocols, clients and projects.

The GenoLogics implementation technician will review with your database administrators the data to be entered into the system and will work with the administrator to configure the software, based on these requirements.

During the installation of a GenoLogics solution, we send a field application specialist to your facility to complete the installation on site. Installations normally follow a pre-confirmed process such as:

  • Introduce the Field Application Specialist to lab personnel
  • Review applicable security precautions and protocols
  • Review the proposed installation schedule and make any necessary modifications
  • Review lab hardware and software
  • Confirm that the hardware and software are in accordance with previously established specifications
  • Install GenoLogics software on each designated computer

Training is also scheduled as part of the implementation process for your GenoLogics solution. For more information, please view our training services.

For more information on how we can implement your solution, please contact our customer service team at support@genologics.com or at (250) 483-7011.